FREQUENTLY ASKED QUESTIONS
How long is the commitment?
Memberships require a three-month minimum commitment.
Can I pause, postpone, or cancel?
Life happens. Members can pause, postpone, or cancel their membership as long as changes are made before the last Tuesday of the month.
Can I request certain products?
Reserve members are welcome to share requests and preferences. While we can't guarantee specific items, we'll do our best to accommodate when possible. The Meat Club is intentionally butcher-curated, which means part of the experience is discovering something new.
Can dietary preferences be accommodated?
We'll do our best to work around preferences when possible. That said, each month's selections are built around what's available, what's tasting great, and what our team is excited to share, so customization is limited.
When do I pick up my box?
Pickup is available at our Charlotte shop on the first Friday, Saturday, or Sunday of each month.
Do you offer delivery?
Yes. Classic Cut memberships may be delivered for an additional $15 per month. Delivery is included with all Reserve memberships.
What happens if I miss pickup?
If your box isn't picked up by Sunday at 3PM, we'll freeze it and hold it for one additional week. After that, any unclaimed items will be donated to a local food pantry.
Where is the Meat Club available?
The Meat Club is currently available through our Charlotte location only.
